Hours: Mon-Fri 9am-5pm EST
- US Shipping Rates & Delivery Times
- Returns & Exchanges
- International Shipping Rates
- International Returns/Exchanges
- Status of Order & Tracking
- Payment Methods
US Shipping Rates & Delivery Times
- Once placed, your order will ship quickly. If you place your order before 1pm EST (Monday-Friday, excluding holidays) your order will be shipped the same day the order was placed. If your order is placed any later, or if your order is placed on a weekend, we'll ship it out the next business day. All US orders are shipped using FedEx or USPS Priority Mail.
All US orders over $149 receive FREE ground shipping. (1-5 days)
All US orders under $149 ship for only $5.95. (1-5 days)
Overnight shipping is $35; orders will arrive the business day after they are shipped.
2-Day shipping is $20; orders will arrive 2 business days after they are shipped.
3-Day shipping is $15; these orders will arrive 3 business days after they are shipped.
Oversized shipments including shoes and golf bags will incur an additional shipping charge if Express shipping is selected. The amount is shown at checkout.
Only Ground Shipping is available for Hawaii and Alaska.
Once your order has shipped, you will receive an email with tracking information.
Returns & Exchanges
RETURNS & EXCHANGES ARE SIMPLE & EASY, you may return or exchange any FairwayStyles products within 30 days of the date of delivery for a full refund of the merchandise value, less any shipping charges. Returns outside of the 30 day window can be exchanged or returned for store credit.
Need your exchange fast? Simply return your original order back for a refund and reorder.
REGISTERED ACCOUNT? If you created an account while placing your order or the order was placed under your existing FairwayStyles account simply log in, click create a return and follow our easy return process.
GUEST CHECKOUT? If you did not create an account and checked out as a GUEST follow the steps below. We highly encourage you to create an account during your next order for a much easier return process.
You may click below to create and use one of our prepaid return shipping labels for a fee of $4.95 that is deducted from your return or you may use your own shipping service to send your return back to the address below.
Please be mindful when packing up your returns.
- Attach your return label to our re-sealable shipping bag or box or your own package and take it to any qualified FedEx shipping store.
- FairwayStyles will only accept returns and exchanges on unworn items with all original tags attached and neatly folded inside original protective packaging. Failure to do so may result in a refused return.
- Return labels can only be used inside the US, for International returns see below.
- A $4.95 return label fee will be deducted on all refunds, no charge for exchanges and reshipped free of charge.
- Returns must be sent back within 30 days of the date of delivery for a full refund minus shipping charges, otherwise store credit will be issued.
- Returns generally take around 5-8 business days to process once received. You will be notified by email as soon as it’s completed.
- Credits for returns will be issued back to the original payment method.
- Any difference in exchange value will be refunded or charged from the original payment method.
All items returned to FairwayStyles must be unworn with all of the original tags attached and neatly folded in their original packaging. Shoes must be returned inside their original shoe box and placed inside a shipping box, do not place any labels directly on the shoe box. Failure to do so will result in a 15% restocking fee.
CREATE YOUR OWN RETURN LABEL (US Only): Simply click here to create your return.
Send returns to:
9415 Atlee Commerce Blvd, Suite F
Ashland, VA 23005
For further questions:
Email: [email protected]
Phone: 804-601-2531 Monday – Friday 8:30am – 5pm EST
International Shipping Rates
- FairwayStyles.com ships to destinations all over the world. Once placed, your order will ship quickly. If you place your order before 1pm EST (Monday-Friday, excluding holidays) your order will be shipped the same day the order was placed. If your order is placed any later, or if your order is placed on a weekend, we'll ship it out the next business day. All International orders are shipped using FedEx or the US Postal Service you may select preferred method at checkout.
Shipping to Canada & Mexico:
US Post First-Class International (5-10 Days) = Least expensive, weight must be under 4lbs. Price calculated at checkout.US Post Priority International (3-7 Days) = Often less expensive than Fedex, price calculated at checkout.Fedex International (1-4 Days) = $30 flat rate
Shipping to all other countries:
US Post Priority International (5-10 days) = Often less expensive than Fedex, price calculated at checkout.
Fedex International (3-5 Days) = $40 Flat Rate
Oversized shipments including golf bags, shoes, umbrellas, etc. will incur an additional shipping charge and the amount is shown at checkout.
- Customers outside of the U.S. are responsible for any additional import duties/taxes that their country may charge. FairwayStyles will not be held responsible for such charges and will not be responsible for return shipping charges if the order is refused.
All items MUST be returned in their original condition with all tags and original packaging. Do not ball up clothing, please attempt to fold. Shoes must be returned in their original shoe box, do not place any shipping labels directly on the shoe box, only on the shipping box. Any returned items that have been worn or without original tags and packaging may be rejected or receive a 15% restocking fee.
Be sure to include your invoice with the return stating if you want a refund or exchange. Returns generally take 2-5 days to process once received. Credits for returns will be issued to the original payment method.
To EXCHANGE an order, we highly recommend returning your original item for a refund following the directions above and placing a new order online. By placing a new order you will receive your exchange much faster and you will guarantee stock of your new item once the order is placed. All inventory on the site is up to date so if you do not see your size we are out of stock.
OR you may return your item for an exchange by including an exchange note listing the new items along with your invoice in the package. Shipping cost to return your items are the customers responsibility. If the item you wish to exchange is out of stock we will contact you to let you know. As soon as we receive your return we will process your exchange and you will be notified with a new tracking number. Costs for us to ship your exchange are the customers responsibility as well and we will charge the payment method of the original order. The cost for exchange shipments are below:
Canada: $15, All other countries: $25
International Customers are responsible for shipping charges on returns. Send the items back to the address below and mark your return as "Return - No Commercial Value".
Send returns to:
Fairway Styles Inc.
9415 Atlee Commerce Blvd, Suite F
Ashland, VA 23005
Status of Order & Tracking
- Once your order is placed you will receive an email order confirmation and as soon as your order ships you will receive another email notification with tracking information(please allow 24 hours for tracking to update). If you created an account you can log in at anytime and view the status of your order and if it has already shipped you can view your tracking as well.
- We accept all major credit cards including Visa, Mastercard, Discover and American Express. We also accept Paypal. You will see these payment options during checkout. All pricing on the website is up to date and accurate.