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Returns

RETURNS & EXCHANGES ARE SIMPLE & EASY: You may return or exchange any unworn FairwayStyles products within 30 days of the date of delivery for a full refund (less any shipping charges), exchange, or store credit. 
Items must be returned with all tags attached and enclosed in original packaging. Please be mindful when packaging returns. Returns generally take around 5-7 business days or less to process once received at warehouse.
 

HAVE A REGISTERED ACCOUNT?  If so nice job, returns are quick and easy. Must be a U.S. Customer.

  1. Log into your account and select “Create A Return” beside the correct order
  2. Check the items you want to return
  3. In the text box let us know if you want a refund, exchange, or store credit and the reason
  4. If exchanging include the items you want in the text box or contact us and we will reserve them for you
  5. If you need your exchange REALLY FAST return items for refund and reorder
  6. Download and print your return shipping label and follow the instructions 

Free Returns on Exchanges & Store Credit:
If you create an account during the ordering process your returns are free and easy.
Items sent back for an exchange or store credit get free return shipping.

Refund:
Get a refund issued to your original method of payment, minus $4.99 for the return
shipping label.  You may use your own method of return shipping if you prefer.
 

CHECKED OUT AS GUEST? See how easy the steps above are, we highly recommend creating an account on your next order.

  1. Package items into our re-sealable shipping bag or box
  2. Include a note on receipt with instructions to refund, exchange, or store credit and the reason
  3. If exchanging list the new items on note, or for faster exchanges send items back for refund and reorder
  4. Use your carrier of choice and mail items to the address below
  5. Hang on to your tracking number

FairwayStyles Returns
2200 Decatur St.
Richmond, VA 23224 
 

INTERNATIONAL RETURNS: You may return or exchange any unworn FairwayStyles products within 30 days of the date of delivery for a full refund of the merchandise value, less any shipping and duty charges. 
Items must be returned with all tags attached and enclosed in original packaging. Please be mindful when packaging returns.

  1. Package items into our re-sealable shipping bag or box
  2. Include a note on receipt with instruction to refund or exchange with the reason
  3. If exchanging list the new items on note, or for faster exchanges send items back for refund and reorder
  4. Use your carrier of choice, mail items to the address below and mark your return as "Return - No Commercial Value"  
  5. Hang on to your tracking number

FairwayStyles Returns
2200 Decatur St.
Richmond, VA 23224

Exchanges are reshipped at the customer’s expense at the rates of: Canada & Mexico: $15, All other countries: $25 
 

FULL DETAILS: 

Returns outside of the 30 day window can be exchanged or returned for store credit. Items that are worn or returned without original tags and protective packaging will be subject to rejection or a 15% restocking fee. All shoes must be shipped back in original box, do not attach any shipping labels directly to a shoe box it must be enclosed inside another box. Returns lost in transit are the customers responsibility, be sure to save your tracking information.

A $4.99 fee will be deducted from the refund for customers who use our prepaid shipping labels. This fee is waived for all exchanges and shipping is also free once the exchange is shipped. For a faster exchange process you can return your original items back for a refund and place a new order. This will guarantee stock and be shipped out once the order is placed.

Returns generally take around 5-7 business days or less to process once received. You will be notified by email as soon as it’s completed. Credits for returns will be issued back to the original payment method. Any difference in exchange value will be refunded or charged from the original payment method.
 

CONTACT US FOR HELP AT ANYTIME:

Email: [email protected]
Phone: 804-601-2531
Monday-Friday 8:30am-5pm EST