Accessibility is an ongoing effort for Fairway Styles. We are always searching for solutions that will improve the accessibility of our site. If, at any time, you have difficulty using or accessing any part of Fairway Styles, please feel free to contact us. We will work with you to make all reasonable efforts to correct the issue and assist with immediate needs.

Online Returns

For Exchanges, Lost in Shipping, or Warranty Returns please contact our Customer Service department by phone at:
866-835-1612 (U.S.)
001-919-987-3212 / International

or Chat Now

or email questions@fairwaystyles.com.

If you are not 100% satisfied with your FairwayStyles purchase you can now use our on-line service to return your item(s).

Visit On-Line Return Center

To track the status of your return please click here to Track On-Line Returns.

Return Policies

  1. You may return any item, with the exception of custom or personalized products, for any reason within 30 days of receipt of the product for a complete refund of the product price.
  2. The return shipping and/or pickup costs will be deducted from your merchandise credit or refund, except when the return is due to our error.
  3. Product must be returned in the same condition as it was sold, except for Playability Guarantee items.
  4. Item must not be used nor altered and must include all inserts and accessories, if applicable.
  5. If the item has been used or is not in the same condition as it was sold, a 15% restocking fee may be applied or your return refused.

Refunds will be issued within 5-7 days of receipt and inspection of the items. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account.
All refunds will be applied to the original form of payment. 30 Day Playability items returned will be refunded via a FairwayStyles e-gift card.

International Returns

For returns from outside the continental US, you may use our on-line returns center but you are not eligible for a FedEx shipping label. You are responsible for choosing an international delivery service (not expedited) and paying any shipping cost. You will be credited for your shipping cost if the return was due to a FairwayStyles error. Shipping charges for returned items that are not a result of FairwayStyles error will not be refunded. Please be sure to send a copy of your shipping charges with your package.

Refunds will be issued within 5-7 days of receipt and inspection of the items. All refunds will be issued in US currency. The conversion from foreign currency to US currency depends on currency exchange rates. We issue refunds based on the exchange rate at the time of purchase. If you paid for your order with a gift certificate and or credit card or PayPal combination the refund will be credited to the gift certificate first and balance will then be refunded to the credit card or PayPal account. All refunds will be applied to the original form of payment. 30-Day Playability items returned will be refunded via a FairwayStyles e-gift card.

Return Shipping Charges

FedEx drop off charge $7.99 (savings of $4.00 on a $11.99 average) using our FedEx label.

Shipping Promotions

Below are the terms and conditions for free shipping promotions:

  • A free shipping promotion applies only to shipping and handling expenses. Orders must be over the specified amount of the promotion.
  • A promotion only applies to the order subtotal. This excludes sales tax placed anywhere on the website or through the Customer Service Center.
  • Free shipping promotion applies to Economy shipping unless otherwise stated in the promotion.
  • Free shipping promotion only applies to delivery addresses in the 48 contiguous United States. The promotion does not apply to shipments sent to Alaska, Hawaii, APO/FPO addresses or P.O. Box addresses. Orders must ship to a single address.
  • A promotion will apply as credit toward the shipping and handling fee.
  • Shipping promotions are not valid on previous trade-in, purchases, exchanges, trade-ins, or special orders.
  • Consumers are responsible for all shipping costs incurred for returned items.
  • Promotions are not valid for cash, cash equivalents, or towards previous purchases.
  • FairwayStyles can change or cancel the free shipping promotion at any time.

If a free shipping or similar promotion was applied to a prior order, the amount of that promotion will be deducted from the amount refunded to the customer for any returned items. This excludes those returns that result from the error of FairwayStyles or product exchanges.

Product Promotions Terms and Conditions

Promotions are subject to certain restrictions listed below.

  • Product promotions are only available for items stated in the promotion.
  • Due to manufacturer restrictions, some items do not qualify for a discount.
  • One product promotion applies to each order.
  • Discounts will apply to an order's subtotal.
  • Prices for products offered via the .com website may change at any time.
  • Orders placed before expiration will receive the promotional discount.
  • Promotional discounts are only available while supplies last.
  • Promotional discounts are nontransferable, not for resale, and not redeemable for cash.

Promotions are subject to certain restrictions listed below.

  • Returning a product using a promotional discount will equal what you paid for the product. These returns are subject to applicable refund policies.
  • You must return all special promotion orders (e.g. Buy 2 Get 1 Free) in full to receive a refund.
  • You may separate combination or bundled returns.
  • We will void the applicable discount for returned combination or bundled items. The discount amount will deduct from the amount of the refund.
  • We will not issue a refund if the discount amount is greater than the refund amount.
  • You may receive a free gift on occasion (e.g. Free shirt with a purchase). You must return the free gift to receive a full refund. We deduct the cost of the gift from the refund amount if the gift is not returned with the order.