Shipping Rates and Delivery Times

Your satisfaction is important to us. The information provided below summarizes our standard shipping policies.
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Delivery Guidelines

We process customer orders every business day, Monday through Friday. Residential customer deliveries are made by our carriers generally Monday through Saturday. All commercial deliveries are made Monday through Friday. Our carriers do not deliver on national holidays and Sundays. All U.S. military shipments are shipped via the U.S. Postal Service. Our goal is to ship all orders within one business day of payment verification. Orders requiring expedited service must be received, processed, and have the payment verification process completed before 12 PM EST to be shipped that same business day.
* We cannot accommodate requests for expedited service for orders paid with PayPal e-check.
** Also, please note that we cannot process orders with Post Office Box addresses.

Continental U.S. – Economy

Economy shipping is an economical way for customers to save on shipping costs when expedited delivery service is not necessary and shipping in the continental U.S. Typical transit times usually average 3 to 5 business days. Deliveries to certain remote areas may experience slightly longer transit times. You will receive a tracking number and an estimated delivery date via email once your order has been shipped from our facilities. Depending upon an item’s weight, warehouse location, quantity, and shipping destination, the order may ship either DHL, FedEx or USPS.

Continental U.S. – Standard

Some customers may choose to utilize the Standard selection for deliveries within the continental U.S. Delivery times vary by location; Transit times usually average 2 to 4 business days following shipment from our warehouse facilities. Depending upon an item’s weight, warehouse location, quantity, and shipping destination, the order may ship either DHL, FedEx or USPS.

Continental U.S. – Expedited Shipment Options

We offer several options for expedited shipments for U.S. customers:

Next Day: Delivered next business day to most US cities.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered on Tuesday.
    If ordered on a Monday after 12 PM EST, the order will be delivered on Wednesday.
  • EXAMPLE 2:
    If order is placed on a Thursday before 12 PM EST, the order will be delivered on Friday.
    If ordered on a Thursday after 12 PM EST, the order will be delivered the following Monday.
2 Day: Delivered in 2 business days to most US cities.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered on Wednesday.
    If ordered on a Monday after 12 PM EST, the order will be delivered on Thursday.
  • EXAMPLE 2:
    If order is placed on a Wednesday before 12 PM EST, the order will be delivered on Friday.
    If ordered on a Wednesday after 12 PM EST, the order will be delivered the following Monday.
3 Day: Delivery by the third business day to the Continental US only.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered on Thursday.
    If ordered on a Monday after 12 PM EST, the order will be delivered on Friday.
  • EXAMPLE 2:
    If order is placed on a Tuesday before 12 PM EST, the order will be delivered on Friday.
    If ordered on a Tuesday after 12 PM EST, the order will be delivered the following Monday.

Expedited orders are not delivered on Saturdays. Orders for expedited service must be received BEFORE 12 PM EST to be shipped the same day. We cannot accommodate requests for expedited service for orders paid with Paypal e-check.

Alaska, Hawaii, and Puerto Rico Shipments

Customer orders to Alaska, Hawaii, and Puerto Rico are shipped via 2 Day service. Typically, these orders are delivered within 2 business days to most areas in Alaska, Hawaii, and Puerto Rico. We do not offer standard service to these locations due to remote location limitations that often arise via typical standard and/or home delivery service.

International Shipments

Our goal is to ship all international customer orders within one business day of payment verification. Certain items may ship directly from the manufacturer and are not stocked in one of our warehouses (including certain personalized items). These types of items must first be shipped to us from the vendor and as a result, these items may take up to 7 to 15 days before shipping to the destination country. We do not make partial shipments for international orders; thus all international orders will ship once all items are in stock.

We ship our products to customers in over 125 international locations, including Canada and Mexico and several U. S Territories. In addition, we now offer multiple shipping options for our international customers to better meet your cost and delivery needs. These services are provided by large international parcel delivery service providers (DHL and FedEx) that operate throughout the world. Package transit times noted below reflect the typical transit times experienced for the Company’s international shipments; and may differ due to border clearance delays. Services provided include the following –

  • International Economy - This is a service offered to our customers that may be looking for an inexpensive alternative and are willing to accept delivery of their order within 5 to 10 business days (Monday – Friday) from the time of shipment from our distribution facility. Your package will likely be delivered by the Postal Service carrier, but may be delivered by a delivery partner in your country. PLEASE NOTE: Customers utilizing this service are responsible for the payment of all duties, taxes and other import fees imposed on shipments at the time of delivery. These charges are beyond our control and vary from country to country. We encourage you to contact your local customs office for more details. These duties and taxes are paid by our carrier and customers must reimburse our carrier for these charges at the time of delivery.
  • International Standard - This is a service that many of our customers find attractive as it is offered for all items that we sell. Package transit times vary in different regions of the world, but generally average 4 to 9 business days (Monday – Friday) from the time of shipment from our distribution facility. This service offers full package tracking to the final destination. Your package will be delivered by the local Postal Service or a delivery partner in your country. All duties, taxes and other import fees imposed on shipments utilizing this service are included in the shopping cart to allow you to understand the full cost of the transaction at the time you finalize your order. No additional payments to the parcel delivery carrier will be required, upon delivery.
  • International Priority - This service offers a balance of a reasonably quick delivery for a modest premium for our international customers. This service is available for all items that we sell and deliveries are generally made within three to seven days from the time of shipment from our distribution facility. The International Priority service offers full package tracking to the final destination. All duties, taxes and other import fees imposed on shipments utilizing this service are included in the shopping cart to provide you with visibility of the full cost of the transaction at the time you finalize your order. No additional payments to the parcel delivery carrier will be required, upon delivery.
  • International Express - This is the quickest delivery option that we offer to our international customers. This service is available for all items that we sell and deliveries are generally made within two to five days from the time of shipment from our distribution facility. International Express service offers full package tracking to the final destination. All duties, taxes and other import fees imposed on shipments utilizing this service are included in the shopping cart to allow you to understand the full cost of the transaction at the time you finalize your order. No additional payments to the parcel delivery carrier will be required, upon delivery.

Military orders may take an additional 2 to 5 business days (Monday – Friday) to reach you.

All shipments outside of the U.S. must include a commercial invoice. The declared values on the invoice for each shipment must equal the purchase price of the items included in the shipment. We are prohibited by law from lowering or changing the amounts for any declared values. All shipments outside of the U.S are subject to inspection by customs and border security authorities.

* * Duties and taxes are not refundable, even in the event of a refused delivery. If an order is refused, the customer will be responsible for any additional duties and taxes on returned items, as well as the original and return shipping fees that are incurred.

Shipments to Australia

Effective July 1, 2018, all shipments to Australia for orders of less than AUD$1,000 are subject to Australian Goods and Services Taxes (GST). These taxes will be collected in the shopping cart at the time you complete your order and are remitted directly to the Australian government based on the new regulations. Please contact your local customs office for more details.

Military APO/FPO Shipments

All APO/FPO shipments will be shipped via the U.S. Postal Service Priority Mail service. Our goal is to ship orders within one business day of payment verification. These shipments periodically take from 2-4 weeks for delivery. If these shipments are not delivered within 75 days or more, a claim can be submitted with the U.S. Postal Service. Please contact us for details.

Shipping Rates

We charge flat rates for all shipments to customers within the continental U.S. No matter how many items you purchase, all shipments within the continental U.S. utilize the following flat rates**:

  • Economy - $5.99 USD
  • Standard - $7.99 USD
  • Military APO/FPO - $19.99 USD
  • 3 Day - $14.99* USD
  • 2 Day - $19.99* USD
  • Next Day - $29.99* USD

A flat rate of $29.99 USD is charged for all customer deliveries to Alaska, Hawaii, and Puerto Rico.

Shipping rates used for deliveries to all international customers, including Canada, are based on the weight of the items ordered and the shipping destination. To provide our customers with the most competitive shipping rates, we have grouped items into multiple product categories . Shipping rates will be based on the highest product category of any item purchased and the shipping destination. No add-on rates apply.

Details of product categories and international zones are summarized below:

Product Categories:

  • Category 1 – All apparel, golf gloves, and towels.
  • Category 2 – All shoes, sunglasses, and umbrellas.
  • Category 3 – All golf bags, coolers, and luggage.

To check for the shipping rates in your country, please enter the package destination below:

If your country is not included above, we do not ship to that location.