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Shipping Rates and Delivery Times

Your satisfaction is important to us. The information provided below summarizes our standard shipping policies.
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Delivery Guidelines

We process customer orders every business day, Monday through Friday. Residential customer deliveries are made by our carriers Monday through Saturday. All commercial deliveries are made Monday through Friday. Our carriers do not deliver on national holidays and Sundays. All U.S. military shipments are shipped via the U.S. Postal Service. Our goal is to ship all orders within one business day of payment verification. Orders requiring expedited service must be received, processed, and have the payment verification process completed by 12 PM EST to be shipped that same business day.
*We cannot accommodate requests for expedited service for orders paid with a money order, check or PayPal e-check.
**Also, please note that we cannot process orders with Post Office Box addresses.

Continental U.S. – Economy

Economy shipping is an economical way for customers to save on shipping costs when expedited delivery service is not necessary and shipping in the continental U.S. Typical transit time usually average 5 business days. Deliveries to certain remote areas may experience slightly longer transit times. You will receive a tracking number and an estimated delivery date via email once your order has been shipped from our facilities. Depending upon an item’s weight, warehouse location, quantity, and your address the order may ship either FedEx or USPS.

Continental U.S. – Standard

Some customers may choose to utilize the Standard selection for deliveries within the continental U.S. Delivery times vary by location; Transit times usually average 4 business days following shipment from our warehouse facilities. Depending upon an item’s weight, warehouse location, quantity, and your address the order may ship either FedEx or USPS.

U.S. Expedited Shipment Options

We offer several options for expedited shipments for U.S. customers:

Next Day: Delivered next business day to most US cities.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered that Tuesday.
    If ordered on a Monday after 12 PM EST, the order will be delivered that Wednesday.
  • EXAMPLE 2:
    If order is placed on a Thursday before 12 PM EST, the order will be delivered that Friday.
    If ordered on a Thursday after 12 PM EST, the order will be delivered the following Monday.
2 Day: Delivered in 2 business days to most US cities.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered that Wednesday.
    If ordered on a Monday after 12 PM EST, the order will be delivered that Thursday.
  • EXAMPLE 2:
    If order is placed on a Wednesday before 12 PM EST, the order will be delivered that Friday.
    If ordered on a Wednesday after 12 PM EST, the order will be delivered the following Monday.
3 Day: Delivery by the third business day to the Continental US only.
  • EXAMPLE 1:
    If order is placed on a Monday before 12 PM EST, the order will be delivered that Thursday.
    If ordered on a Monday after 12 PM EST, the order will be delivered that Friday.
  • EXAMPLE 2:
    If order is placed on a Tuesday before 12 PM EST, the order will be delivered that Friday.
    If ordered on a Tuesday after 12 PM EST, the order will be delivered the following Monday.

Expedited orders are not delivered on Saturdays. Orders for expedited service must be processed by 12 PM EST to be shipped that day. We cannot accommodate requests for expedited service for orders paid with money order, check or Paypal e-check.

Alaska, Hawaii and Puerto Rico Shipments

Customer orders to Alaska, Hawaii and Puerto Rico are shipped via 2 Day. Typically, these orders are delivered within 2 business days to most areas in Alaska, Hawaii and Puerto Rico. We do not offer standard service to these locations due to remote location limitations that often arise via typical standard and/or home delivery service.

Shipments to Canada

Orders to Canada are shipped via standard international economy service. Delivery to most locations within Canada is typically within 2 to 3 business days from the time the orders leave our facilities. Military orders and items shipped directly from our manufacturing partners may take more than 2 to 3 days to reach you. Please note that all Canadian shipments are subject to Canadian Sales Taxes (both Federal (GST) and Provincial (PST or QST)). Please contact your local customs office for more details. These taxes are paid by our carrier and customers must reimburse our carrier for these charges at the time of delivery. All shipments outside of the U.S. must include a commercial invoice. The declared value for each shipment will be based on the retail value of the items included in the shipment. We are prohibited by law from lowering or changing the amounts for any declared values. In accordance with the North American Free Trade Agreement (NAFTA), shipments from the U.S. to Canada are eligible for preferential tariff treatment. Shipments outside of the U.S are subject to inspection by customs and border security authorities.

Duties and taxes are not refundable, even in the event of a refused delivery.

International Shipments

Our goal is to ship all international customer orders within one business day of payment verification. Certain items usually ship directly from the manufacturer and are not stocked in one of our warehouses which must first be shipped to us from the vendor. These items may take up to 4 to 6 weeks before shipping to the destination country. We do not make partial shipments for international orders; thus all international orders will ship once all items are in stock.

All orders to customers outside of the U.S. and Canada are shipped via standard international economy service. Typically, customer orders are delivered after leaving our facilities within 2 to 5 business days to most metropolitan areas throughout the world. Military orders and items shipped directly from our manufacturing partners may take more than 2 to 5 business days to reach you. Please note that customers are responsible for payment of all duties, taxes and other import fees imposed on shipments at the time of delivery. These charges are beyond our control and vary from country to country. We encourage you to contact your local customs office for more details. These duties and taxes are paid by our carrier and customers must reimburse our carrier for these charges at the time of delivery. All shipments outside of the U.S. must include a commercial invoice. The declared values on the invoice for each shipment must equal the purchase price of the items included in the shipment. We are prohibited by law from lowering or changing the amounts for any declared values. Shipments outside of the U.S are subject to inspection by customs and border security authorities.

Duties and taxes are not refundable, even in the event of a refused delivery.

Military APO/FPO Shipments

All APO/FPO shipments must be shipped via the U.S. Postal Service Priority mail. All orders are shipped from our facilities within one business day of payment verification. These shipments periodically take from 2-4 weeks for delivery. If these shipments are not delivered within 75 days or more, a claim can be submitted with the U.S. Postal Service. Please contact us for details.

Shipping Rates

We charge flat rates for all shipments to customers within the continental U.S. No matter how many items you purchase, all shipments within the continental U.S. utilize the following flat rates**:

  • Economy - $5.99 USD
  • Standard - $7.99 USD
  • Military APO/FPO - $19.99 USD
  • 3 Day - $14.99* USD
  • 2 Day - $19.99* USD
  • Next Day: $29.99* USD

A flat rate of $29.99 USD is charged for all customer deliveries to Alaska, Hawaii and Puerto Rico.

Shipping rates used for deliveries to all international customers, including Canada, are based on the weight of the items ordered as well as the zone of the shipping destination. To provide each customer with the most competitive shipping rates, we have grouped all items into four product categories and all international countries into five zones. Shipping rates will be based on the highest product category of any item purchased and the zone of the shipping destination. No add-on rates apply.

Details of product categories and international zones are summarized below:

Product Categories:

  • Category 1 – All golf balls, gloves, shoes, apparel and accessories.
  • Category 2 – All golf bags, pull carts, travel covers and luggage.

International Shipping Zones:

  • International Zone A
    Anguilla, Aruba, Australia, Bahamas, Barbados, Belgium, Bermuda, British Virgin Islands, Cayman Islands, Dominican Republic, France, Germany, Grenada, Guadeloupe, Hong Kong, Ireland, Israel, Italy, Jamaica, Japan, Luxembourg, Mexico, Monaco, Netherlands, New Zealand, Philippines, Saint Vincent and the Grenadines, Singapore, South Korea, Sweden, Taiwan, Trinidad And Tobago, Turkey, and United Kingdom
  • International Zone B
    Austria, China, Denmark, Finland, Greece, Iceland, India, Jordan, Liechtenstein, Martinique, Norway, Qatar, Spain, Switzerland, Thailand, and United Arab Emirates
  • International Zone C
    Argentina, Armenia, Bahrain, Belarus, Belize, Bolivia, Brazil, Brunei Darussalam, Bulgaria, Costa Rica, Cyprus, Czech Republic, El Salvador, Estonia, Honduras, Hungary, Kuwait, Latvia, Mauritius, Morocco, Panama, Peru, Poland, Romania, Slovakia , Slovenia, South African Republic, Uruguay, and Vietnam
  • International Zone D
    Chile, Colombia, Egypt, French Polynesia, Kenya, Malta, New Caledonia, Oman, Portugal, and Saudi Arabia
  • International Zone E
    Croatia, Ecuador, Fiji, French Guiana, Gibraltar, Guatemala, Kazakhstan, Lao People's Democratic Republic, Lithuania, Northern Mariana Islands , Paraguay, and Reunion

International shipping rates are as follows:

Zones Category 1 Category 2
Canada$24.99$59.99
A$37.99$79.99
B$44.99$94.99
C$49.99$104.99
D$54.99$114.99
E$64.99$124.99

Please remember that these rates do not include any duties, taxes or other import fees. These costs are the responsibility of the customer.

If your country is not listed above, we do not ship to that location.